Shipping policy

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Canada, Dänemark, Estland, Finnland, Frankreich, Griechenland, Großbritannien, Irland, Island, Italien, Kroatien, Lettland, Lichtenstein, Litauen, Luxemburg, Niederlande, Norwegen, Österreich, Polen, Portugal, Schweden, Schweiz, Serbien, Slowakei, Slowenien, Spanien, Tschechien, Ungarn, USA, Zypern, Belgium, Bulgaria, Canada, Cyprus, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Croatia, Latvia, Lichtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Serbia, Slovenia, Spain, Czech Republic, Hungary, US.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 5,90 € per order.

From an order value of 49,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Here you can find the shipping costs per country outside of Germany.

https://cotonluv.com/pages/versandkonditionen

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 working days, for deliveries abroad within 2 - 20 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

Payment via credit card
- Payment by instant bank transfer (via Klarna)
Payment by invoice (via Klarna)
Payment via instalment purchase (via Klarna)
-  Payment via Google Pay
-  Payment via Apple Pay

via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express
- Payment by "Pay Later"
- Payment via instalment purchase



Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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