Frequently Asked Questions

Everything you need to know about the cotonluv.com newsletter.

We don't send you impersonal mass spam. Instead, we use the newsletter as your personal shopping assistant, actively thinking ahead for you:

  • Genuine Relevance: You'll only receive inspiration that perfectly matches your pet. For example, if you've bought food for a red-haired dog, we'll show you perfectly matching snacks or grooming products – no generic content.
  • Smart Stock Assistant: Our system estimates when your ordered products will run out and reminds you in good time to restock before you run dry.
  • Automatic Stock Alert: Should an item relevant to you ever be out of stock, you'll be the very first to know as soon as it's back in stock.
  • Birthday Surprise: On your special day (or your four-legged friend's), a very special gift awaits you in your inbox.

Absolutely! We love celebrating birthdays. If you tell us your date of birth (completely voluntarily, of course), a lovely surprise will be waiting for you in your inbox right on your special day. Let us treat you!

Care products or food tend to run out exactly when you least expect it. Our newsletter learns with you: Based on your past orders, we estimate when your supply is running low. Just before the can or bottle is completely empty, we'll remind you to reorder via email – so you'll never run out of supplies in your daily life.

Yes, that's one of the biggest advantages! Our newsletter thinks for you: If an item that perfectly matches your previous purchases or favorites is back in stock, we'll send you a short, personal alert. This way you won't miss anything and save yourself the constant checking of the shop.

At cotonluv.com, we prioritize quality over quantity. You won't receive generic content from us, but rather inspiration tailored to you personally. Based on your preferences and past purchases, we'll show you suitable new products, exclusive grooming tips, and customized discounts that truly fit you and your dog.

Immediately after your registration, we will send you a confirmation email. As soon as you have briefly confirmed your registration, you will receive your personal voucher code via email. You can then easily enter this in the checkout section of your shopping cart.

Yes, absolutely. Registration and membership in our cotonluv.com Newsletter Club are 100% free and come with no purchase obligations.

You can unsubscribe at any time with just one click. At the end of every email we send you, you will find an unsubscribe link ("Unsubscribe from newsletter").

Unfortunately, no suitable answers were found.

Anmeldung

Haben Sie Ihr Passwort vergessen?

Sie haben noch kein Konto?
Konto erstellen

×

We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.


Please enter name
Invalid email address
Required mobile number Invalid number Invalid country code Too short Too long ✓Valid
Only plain are not allowed in the message Message length must be 250 characters allowed
Country is required

If WhatsApp can't deliver your alert, we may send it to the same number by SMS instead.

Your notification has been registered. Close

We respect your privacy and don't share your email with anybody.

×

Thank you, we have now received and recorded your request to be notified should be restocked.

We will only use your email for this purpose.