Privacy Policy

Unless otherwise specified below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide your data. A refusal on your part will have no consequences. This applies only insofar as no other information is provided for the processing operations below.
"Personal data" refers to any information relating to an identified or identifiable natural person.
 
Server log files
You can visit our website without providing any personal information.
Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, the date and time of access, the IP address, the volume of data transferred, and the access provider. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our legitimate interest in ensuring the fault-free operation of our website and improving our offering.
 
If applicable, your data will be transmitted to third countries outside the EU, particularly to Canada and the USA, where it will be processed. An adequacy decision from the European Commission exists for Canada. For the USA, the European Commission has adopted an adequacy decision: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify does not have TADPF certification. This data transfer is carried out on the basis of contractual obligations comparable to those of the European Commission's standard contractual clauses.

Contact

Controller
Please feel free to contact us. The data controller is:
Oliver Dunkel, Bergstr. 49, 07639 Bad Klosterlausnitz Deutschland, 03660190582, oliver@dunkel24.com


Spontaneous customer contact by e-mail
If you contact us proactively by e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent that you provide it. Data processing serves to process and respond to your contact request.
If the purpose of the contact is to carry out pre-contractual measures (e.g., advice in case of purchase interest, preparation of offers) or if it concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR, in our highly justified interest in processing and responding to your request. In this case, for reasons relating to your particular situation, you have the right to object at any time to the processing of your personal data, which is carried out on the basis of Art. 6 para. 1 lit. f GDPR.
We use your e-mail address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.
 
Collection and processing of data when using the contact form
When using the contact form, we only collect personal data (name, email address, message body) that you provide to us. The purpose of data processing is to make contact.
If the purpose of the contact is to carry out pre-contractual measures (e.g., advice in case of purchase interest, preparation of offers) or if it concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR, in our highly justified interest in processing and responding to your request. In this case, for reasons relating to your particular situation, you have the right to object at any time to the processing of your personal data, which is carried out on the basis of Art. 6 para. 1 lit. f GDPR.
We use your email address only to process your request. Your data will then be deleted, unless you have consented to further processing and use.
 
Collection and processing when using the termination button
If you terminate a subscription contract concluded via our website using the legally provided termination button ("termination button"), we process the data you entered in the confirmation form. When you use the termination button, we collect your personal data (name, email address, your phone number if applicable, information identifying the contract you wish to terminate, and the date and time of sending the termination declaration) only to the extent you have provided it to us. The purpose of data processing is to offer you the legally stipulated possibility of terminating your open-ended contract, as well as to correctly process your termination.
If the contact concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6, para. 1, lit. b GDPR. Otherwise, data processing is carried out on the basis of Art. 6, para. 1, lit. c GDPR, as we are legally obliged to provide you with a termination button on our website.
We use your email address only to process your termination declaration. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to their further processing and use.
 
Use of Google Maps API address validation service
We use Google's address validation service (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, hereinafter referred to as "Google") on our website.
The purpose of data processing is to verify in real-time that the data you have entered in our address forms does not contain any input or spelling errors and, if necessary, to complete missing data. In case of input errors, alternative corrective suggestions are displayed. For this purpose, the coordinates you have entered are transmitted to the provider, who stores and analyzes them.
The following information, among others, may be transmitted to Google for processing: postal addresses (country, city, postal code, street, number), email address, telephone number.
If applicable, your data is also transmitted to the United States. For the United States, the European Commission has adopted an adequacy decision: the Trans-Atlantic Data Privacy Framework (TADPF). As Google holds TADPF certification, it is obliged to comply with European data protection rules.
The processing of your personal data is based on Art. 6, para. 1, lit. f GDPR and on our overriding legitimate interest in having an appropriate database to meet our contractual obligations. You have the right to object at any time, for reasons relating to your particular situation, to the processing of personal data concerning you.
The data is processed separately by the provider and is not cross-referenced with other data. It is deleted by the provider once the status of the entered data has been determined, and at the latest after 30 days.
For more information on Google's terms of use and data protection, please visit the following pages: https://cloud.google.com/maps-platform/terms or https://www.google.de/policies/privacy/.


WhatsApp Business
If you contact us via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The purpose of data processing is to process and respond to your contact request. For this purpose, we collect and process your mobile phone number, if provided by WhatsApp, your name and other data to the extent you have provided it. We use a mobile device for the service, whose address book only contains data of users who have contacted us via WhatsApp. Personal data will not be transmitted to WhatsApp without your prior consent.
Your data will be transferred by WhatsApp to Meta Platforms Inc. servers in the USA.
With regard to the United States, there is an adequacy decision by the European Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself under the TADPF and is therefore obliged to comply with European data protection rules.
If the purpose of the contact is to carry out pre-contractual measures (e.g., advice in case of purchase interest, preparation of offers) or if it concerns a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR in our essentially justified interest to provide quick and easy contact and to respond to your request. In this case, for reasons relating to your particular situation, you have the right to object at any time to the processing of your personal data, which is carried out on the basis of Art. 6 para. 1 lit. f GDPR.
We use your personal data only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.
For more information on the terms of use and data protection when using WhatsApp, please visit https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
 

Customer Account Orders

Customer Account
When opening a customer account, we collect your personal data to the extent specified therein. Data processing serves to improve your shopping experience and simplify order processing. This processing is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time by notifying us, without affecting the legality of the processing that occurred from your consent until your revocation. Your customer account will then be deleted.
 
Collection, processing and transmission of personal data during orders
When placing an order, we collect and process your personal data only if this is necessary for the execution and processing of your order and for handling your requests. The provision of data is necessary for the conclusion of the contract. Failure to provide data means that no contract can be concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you.
Your data will be shared, for example, with delivery companies, dropshipping or fulfillment providers, payment service providers, order processing providers, and IT service providers. In all cases, we strictly adhere to legal guidelines. The extent of data transmission is limited to a minimum.
 
If applicable, your data will be transferred to third countries outside the EU, in particular Canada and the United States, where it will be processed. An adequacy decision by the European Commission exists for Canada. Regarding the United States, the European Commission has adopted an adequacy decision: the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not TADPF certified. This data transfer is carried out on the basis of contractual obligations comparable to those of the European Commission's standard contractual clauses.


Reviews       Advertising      

Data collection when writing a comment or review
If you comment on or review an article or contribution, we only collect the personal data (name, email address, comment body) that you provide to us. The purpose of data processing is to enable the writing and display of comments and reviews.


By submitting the comment and/or review, you consent to the processing of the transmitted data. This processing is carried out with your consent on the basis of Art. 6, para. 1, letter a of the GDPR. You can withdraw your consent at any time by informing us, without affecting the legality of the processing carried out on the basis of your consent until its withdrawal. Your personal data will then be deleted.

Your IP address is also recorded when submitting the comment and/or review to prevent misuse of the Comment/Review function and to ensure the security of our IT systems. By submitting the comment and/or review, you consent to the processing of the transmitted data. This processing is carried out with your consent on the basis of Art. 6, para. 1, letter a of the GDPR. You can withdraw your consent at any time by informing us, without affecting the legality of the processing carried out on the basis of your consent until its withdrawal. Your IP address will then be deleted.

Use of Judge.me
We use the "Judge.me" review system from Judge.me Ltd (c/o Buckworths 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB; "Judge.me") on our website.
Judge.me allows us to collect customer reviews and display them on our website to give you an overview of the quality of our services.
After placing an order, you may receive an invitation to provide a review from us or Judge.me, and then provide a review. The following data, among others, may be processed by us or Judge.me: Email address, name, phone number, address, information about your device (IP address, information about your web browser and operating system used), information about the purchased product or service (order number, product details), content of your review and star rating you have given, your product photos or videos (if you have attached them to your product review). This data may also be used, if applicable, for verification purposes of your review.
Judge.me uses technologies such as cookies. Your data may be transferred outside the EU to the United Kingdom. For the United Kingdom, there is an adequacy decision by the European Commission.
Your data may be transferred to the United States. For the United States, there is an adequacy decision by the European Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Judge.me is not certified by the TADPF. This data transfer is carried out on the basis of specific contracts approved for use in the United Kingdom and which offer the same protection as that enjoyed by personal data in the United Kingdom.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, sentence 1 of the TDDDG in conjunction with Art. 6 paragraph 1 letter f of the GDPR. The processing of your personal data is carried out with your consent on the basis of Article 6, paragraph 1, point a) of the GDPR, insofar as you have expressly consented to the transmission of your data and the receipt of the review request. You can revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until revocation.
For more information on data protection when using Judge.me, see: https://judge.me/privacy.


Review Reminder
After your order, we invite you to give your opinion on the purchase you made from us.
For this purpose, we use your personal data (name, email address, order information) regardless of the performance of the contract, to send you a review reminder by email once the order has been placed, provided that you have expressly consented thereto.
This processing is carried out with your consent on the basis of Art. 6, para. 1 letter a of the GDPR. You can withdraw your consent at any time by using the corresponding link in the email or by notifying us, without affecting the legality of the processing carried out on the basis of your consent until the date of its withdrawal.


Use of your personal data for sending postal advertising
We use your personal data (name, address), which we received in connection with the sale of a product or service, to send you postal advertising, unless you have objected to this use. The provision of this data is necessary for the conclusion of the contract. If you refuse to transmit this information, no contract can be concluded.
The processing is carried out on the basis of Art. 6 (1) letter f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your address data at any time by notifying us. You will find the necessary contact details to exercise your right of withdrawal in our legal notice.
 
Use of email address for sending newsletters
We use your email address to send you information and offers via newsletter, provided that you have expressly consented thereto. The data processing serves exclusively for direct marketing purposes. For this purpose, we process your email address as well as, if applicable, other data that you have voluntarily provided during registration for our newsletter.
The processing is carried out on the basis of Article 6, paragraph 1, point a) of the GDPR with your consent. You can revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until revocation.
To do this, you can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by informing us. Your email address will then be deleted from the mailing list. Despite being removed from the mailing list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is carried out on the basis of Article 6, paragraph 1, point f of the GDPR, for our legitimate interest and yours in preventing the reuse of your email address for sending our newsletter. You have the right to object at any time, on grounds relating to your particular situation, to this processing of personal data concerning you.


Use of email address for direct marketing purposes
We use your email address, obtained in the context of the purchase of goods or services, to send you electronic advertisements for our own goods or services, which are similar to those you have already purchased from us, insofar as you have not objected to this use. The provision of your email address is necessary for the conclusion of the contract. If you refuse to provide this information, no contract can be concluded. This processing is carried out on the basis of Art. 6 (1) letter f of the GDPR and has a legitimate interest in carrying out direct marketing. You can object to the use of your email address for this purpose at any time by informing us. You will find the necessary contact details to exercise your right of withdrawal in our legal notice. You can also use the link provided for this purpose in the advertising email. For this, only the transmission costs according to the basic tariff will be charged.
 
Use of Klaviyo
For sending newsletters, we use the services of Klaviyo Inc. (125 Summer St Floor 7, Boston, MA 02111, USA; "Klaviyo") as part of order processing.
We provide Klaviyo with the information you made available when subscribing to the newsletter (email address, first name and last name if applicable). Data processing serves the purpose of sending newsletters and their statistical evaluation.
To evaluate newsletter campaigns, the newsletters sent contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and, if applicable, clicked on the embedded links. In this regard, we collect your personal data such as, for example, your IP address, browser and device type, and time. From this data, pseudonymized user profiles can be created. The collected data is not used to identify you personally. The collected data is only used to perform statistical evaluation in order to improve newsletter campaigns.
Your data is generally transmitted to and stored on a Klaviyo server in the United States. Regarding the United States, there is an adequacy decision by the European Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Klaviyo has certified itself under the TADPF and is therefore bound to comply with European data protection rules.
Your personal data is processed on the basis of Art. 6 (1) letter f of the GDPR, in our overriding legitimate interest in establishing a targeted, user-friendly, and effectively promotional newsletter system. You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you.
For further information regarding Klaviyo's privacy policy, please visit: https://www.klaviyo.com/legal/privacy-notice and https://www.klaviyo.com/legal/data-processing-agreement.


Use of mobile phone numbers for sending advertising via SMS
Regardless of the performance of the contract, we use your mobile phone number exclusively for personal advertising in the context of sending advertising via SMS, insofar as you have explicitly consented thereto. This processing is carried out with your consent on the basis of Art. 6, para. 1, letter a of the GDPR. You can revoke your consent at any time by informing us, without affecting the legality of the processing carried out from your consent until your revocation. Your mobile phone number is then deleted from the mailing list.
 
Your mobile phone number is thus transmitted to a service provider responsible for sending SMS as part of order processing.

Use of email address for availability notifications
We offer a product availability notification service on our website. If an item is temporarily unavailable, you have the option to register your email address for the relevant item and be informed by email by us when it becomes available, provided you have given your consent. If the item becomes available, you will receive a one-time email informing you of the availability of the relevant item. The processing is carried out on the basis of Article 6, paragraph 1, point a) of the GDPR with your consent. You can revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until revocation. You can unsubscribe from availability notifications at any time by informing us. Your email address will then be deleted from the mailing list.



Delivery companies       Merchandise management      
 
Transmission of email address to delivery companies for information regarding shipping status
We transmit your email address to the shipping carrier as part of contract fulfillment, provided you have expressly consented to this in the order process. This transmission allows you to be informed by email of the shipping status. This processing is carried out with your consent on the basis of Art. 6 (1) letter a of the GDPR. You can revoke your consent at any time by informing us or the shipping carrier, without affecting the legality of the processing carried out from your consent until your revocation.
 
Use of an external merchandise management system
In order to fulfill the contract, we use a merchandise management system as part of order processing. For this purpose, the personal data collected during the order process is transmitted to
Cotonluv c/o Spoondrink GmbH, Altes Feld 17, 31749 Auetal 

Payment service providers       Credit check      

Use of PayPal
On our website, we use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). Data processing is for the purpose of offering you payment via the payment service. Selecting and using PayPal payment involves transmitting to PayPal the data required for payment processing in order to fulfil the contract with you using the chosen payment method. Processing is carried out on the basis of Article 6(1)(b) of the GDPR.

All PayPal transactions are subject to PayPal's privacy policy. You can find this on the following webpage: https://www.paypal.com/fr/webapps/mpp/ua/privacy-full


Use of PayPal Plus
On our website, we use the payment service PayPal Plus from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). Data processing is for the purpose of offering you payment via the payment service. Selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal involves transmitting to PayPal the data required for payment processing in order to fulfil the contract with you using the chosen payment method. Processing is carried out on the basis of Article 6(1)(b) of the GDPR.

For certain payment methods, such as credit cards via PayPal, direct debit via PayPal, PayPal reserves the right to obtain a credit report based on mathematical and statistical procedures using credit bureaus. For this purpose, PayPal transmits the personal data necessary for a credit assessment to a credit information company and uses the obtained information regarding the statistical probability of payment default to make an informed decision regarding the establishment, execution, or termination of the contract. The credit check may include probability values (score values), which are calculated based on scientifically recognized mathematical-statistical methods and which incorporate, among other things, address data into their calculations. Your interests are protected in accordance with legal provisions. The purpose of data processing is to verify creditworthiness for contract initiation. Processing is carried out on the basis of Article 6(1)(f) of the GDPR in our overriding legitimate interest in protection against payment default, if PayPal has made an advance payment.
For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data which is carried out on the basis of Article 6(1)(f) of the GDPR, and you can object to the processing of personal data concerning you by sending a notification to PayPal. The provision of data is necessary for the conclusion of the contract using the desired payment method. If the data is not provided, the contract cannot be concluded with the payment method you have chosen.


Use of PayPal Express
We use the PayPal Express payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. on our website. (22-24 Boulevard Royal, L-2449 Luxembourg; "PayPal").
The purpose of data processing is to offer you payment via the PayPal payment service.
To integrate this payment service, PayPal must collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose. Cookies allow your browser to be recognized. 
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. Your personal data is processed on the basis of Art. 6 paragraph 1 letter f GDPR, in our predominant legitimate interest in having a range of payment methods that meet customer needs. You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you.
By selecting and using PayPal Express, the data necessary for payment processing is transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6, paragraph 1 letter b GDPR.
Further information on data processing when using the PayPal payment service can be found in the corresponding privacy policy here.
 
Use of Klarna payment options
On our website, we use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"). The selection and use of payment via Klarna involves transmitting the data necessary for payment processing to Klarna, in order to execute the contract with you using the chosen payment method. Processing is carried out on the basis of Article 6(1)(b) of the GDPR.


These operations may require the placement of cookies to recognize the browser. The resulting data processing is based on Art. 6, para. 1, letter f of the GDPR regarding our overriding legitimate interest in offering customers payment methods that meet their needs. You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you.

"Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (installment purchase)
For certain payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (installment purchase), Klarna reserves the right to request, if necessary, creditworthiness information based on mathematical and statistical procedures using credit agencies. 
For this purpose, Klarna transmits to a credit agency the personal data necessary for credit assessment, such as first and last name, address, gender, email address, IP address and order-related data, for the purpose of identity and creditworthiness verification, and uses the information obtained on the statistical probability of a payment default to make an informed decision on the establishment, execution or termination of the contractual relationship. The credit check may include probability values (score values), which are calculated based on scientifically recognized mathematical-statistical methods and which incorporate, among other things, address data into their calculations. Your interests are protected in accordance with legal provisions. The purpose of data processing is to verify creditworthiness for contract initiation. Processing is carried out on the basis of Article 6(1)(f) of the GDPR in our overriding legitimate interest in protection against non-payment when Klarna makes an advance payment. For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data which is carried out on the basis of Article 6(1)(f) of the GDPR, you can object to the processing of personal data concerning you by notifying Klarna. The provision of data is necessary for the conclusion of the contract using the desired payment method. If the data is not provided, the contract cannot be concluded with the payment method you have chosen.

Further information, including on the credit agencies to which Klarna transmits your personal data, can be found for Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies and for Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/credit_rating_agencies.
General information on Klarna can be found for Germany at: https://www.klarna.com/de/ and for Austria at https://www.klarna.com/at/. Your personal data will be processed by Klarna in accordance with the applicable data protection provisions and in accordance with the information contained in Klarna's data protection provisions for Germany at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy and for Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy.



Cookies 

Our website uses cookies. Cookies are small text files stored in your web browser or by your web browser on a user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a specific string of characters that enables unique identification of the browser when the website is visited again.

Cookies are stored on your computer. Therefore, you have complete control over the use of cookies. By selecting the corresponding technical settings in your internet browser, you can be informed before cookies are activated and decide whether to accept them on a case-by-case basis, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may then not be able to fully use all functions of this website.
By clicking on the links below, you will find all information regarding the management (including deactivation) of cookies on the main browsers:
Chrome browser: https://support.google.com/accounts/answer/61416?hl=fr

Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac


Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these cookies to make our content more user-friendly, effective, and secure. Furthermore, cookies allow our systems to recognize your browser even after a page change and to offer you services. Certain functionalities of our website could not be offered without the use of cookies. For them to work, it is necessary for the browser to be recognized even after a page change.

The use of cookies or comparable technologies is carried out on the basis of Article 25, paragraph 2 TDDDG. The processing is carried out on the basis of Art. 6 paragraph 1 letter f GDPR as part of an overriding legitimate interest in ensuring optimal website functionality and a user-friendly and efficient presentation of our offer.

For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data, which is carried out on the basis of Art. 6 (1) letter f of the GDPR.

Use of the Shopify Consent Tool (Shopify Privacy & Compliance)
On our website, we use the consent tool "Shopify Privacy & Compliance" from Shopify International Ltd (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify"). Shopify is an affiliate of Shopify Inc (151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
This tool allows you to give your consent to data processing via the website, in particular to the installation of cookies, and to exercise your right of withdrawal for consents already given. The purpose of data processing is to collect and document the consents necessary for data processing and thus to comply with legal obligations. Cookies may be used for this purpose. User information, including your IP address, is then collected and transmitted to Shopify.
Your data may be transmitted and processed in third countries outside the EU, in particular Canada and the United States. For Canada, there is an adequacy decision from the European Commission. For the United States, there is an adequacy decision from the European Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the standard contractual clauses of the European Commission.
Data processing is carried out to fulfil a legal obligation on the basis of Article 6(1)(c) of the GDPR.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz.



Analysis      


Use of Google Analytics 4
We use the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
Data processing enables the analysis of this website and its visitors for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide the website operator with other services related to website and internet usage.
The following information may be collected in particular: IP address, date and time of page view, click path, information about the browser and device you are using, visited pages, referral URL (website from which you accessed our website), location data, purchase activities. Google may link your data with other data, such as your search history, personal accounts, usage data from other devices, and any other data Google holds about you.
 
The IP address is initially shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.

The processing of your personal data is carried out with your consent on the basis of Article 6(1)(a) of the GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing carried out based on consent before its withdrawal.

The information generated about your use of this website is generally transmitted to a Google server in the USA where it is stored. With regard to the USA, there is an adequacy decision from the European Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore obliged to comply with European data protection rules. Google and US public authorities have access to your data.

Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites and at https://policies.google.com/privacy?hl=de&gl=de.

Use of Hotjar
We use the analytics tool from Hotjar Ldt. (Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julians STJ1000, Malta; “Hotjar”) on our website.
The purpose of data processing is to design, optimize, and analyze our website according to needs.
The tool is used to randomly record the movements of website visitors. This creates a protocol of mouse movements, scrolling behavior, dwell times, and clicks on the website (known as a heatmap).
Hotjar uses cookies for this purpose. Among other things, the following information may be collected: IP address (in anonymized form), information about the device you are using (screen size, devices, unique device identifier), information about the browser you are using, location data (country only), preferred language for website display, operating system used. Detailed information on the cookies used, their function, and retention period can be found at: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies. User profiles are created from this data under a pseudonym. The data is not used to personally identify the website visitor and is not merged with the personal data of the pseudonym holder. Hotjar is contractually prohibited from selling the collected data to other third parties.
Where applicable, your data is transferred to the USA. Regarding the USA, there is an adequacy decision from the European Commission: the EU-US Data Privacy Framework (DPF). Hotjar is not certified under the DPF. Data transfer takes place, among other things, on the basis of appropriate safeguards. Hotjar will provide you with further information on the measures taken upon request.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, p. 1 of the TTDSG in conjunction with Art. 6, paragraph 1, letter a of the GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6, paragraph 1, letter a of the GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing that took place from your consent until your revocation.
For more information on privacy when using Hotjar, please visit: https://www.hotjar.com/legal/policies/privacy/#enduserenglish
 
Use of Shopify Analytics
We use the statistics and analytics functions of Shopify International Ltd. (Victoria Buildings,
2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website as part of order processing. Shopify is a company affiliated with Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing enables the analysis of this website and the behavior of its visitors. For this purpose, data is recorded for marketing and optimization purposes and provided in reports, analyses, and statistics. In this regard, the following device information will be collected and processed in particular: Web browser information, IP address, time zone, and some of the cookies installed on your device. If you browse the website, information regarding the websites or products viewed, the referrer URL (website via which you accessed our website) will also be collected, as well as information on how you interact with the website. For this purpose, technologies such as cookies, web beacons, tags, and pixels (electronic files for recording information on how you navigate the website) are used.

Where applicable, your data is transferred to third countries outside the EU, in particular to Canada and the USA, where it will be processed. An adequacy decision from the European Commission exists for Canada. Regarding the USA, the European Commission has adopted a decision establishing adequacy: the EU-US Data Privacy Framework (DPF). Shopify is not DPF-certified. This data transfer takes place on the basis of contractual obligations comparable to those of the standard contractual clauses of the European Commission.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, p. 1 of the TTDSG in conjunction with Art. 6, paragraph 1, letter a of the GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6, paragraph 1, letter a of the GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing that took place from your consent until your revocation.
Further information on Shopify's privacy policy can be found at https://www.shopify.com/de/legal/datenschutz, information on the order processing agreement at https://www.shopify.com/de/legal/dpa, and information on the cookies used at https://www.shopify.com/de/legal/cookies.



Plug-ins

Use of Google Tag Manager
We use Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. This application manages the JavaScript and HTML tags used to implement tracking and analysis tools in particular. The purpose of data processing is to design and optimize our website according to your needs. Google Tag Manager itself does not store cookies and does not process personal data. However, it allows other tags to be triggered that may collect and process personal data. You can find all current information on the terms of use and data protection at https://www.google.com/intl/de/tagmanager/use-policy.html


Use of social plug-ins via "Shariff"
We use social network plug-ins on our website. To ensure you retain control of your data, we use the secure "Shariff" control button.
Without your express consent, no connection is established with the social network servers, and therefore no data is transmitted.
"Shariff" was developed by the specialists of the German computer magazine c’t. It allows for greater respect for privacy on the Internet and replaces the usual "Share" buttons of social networks. For more information on the Shariff project, please visit: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html.
When you click on the buttons, a pop-up window appears, in which you can log in with your data for each provider. Only after this active identification on your part is a direct connection established to the social networks.
When you identify yourself, you consent to the transmission of your data to the relevant social network provider, including your IP address, but also information about the pages you have visited on our website. If you are logged into one or more of your social network accounts, the collected information is also associated with your different profiles. To prevent this association, you must log out of your social network accounts before visiting our website and before activating the control buttons. The social networks mentioned below are integrated using the "Shariff" functionality.
For any additional information on the scope and purpose of the collection and use of data, as well as on your related rights and available options for protecting your privacy, please consult the data protection information provided by the provider via the link.
 
Facebook from Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland):
https://www.facebook.com/policy.php
Where applicable, your data will be transferred to the USA.
Regarding the USA, there is an adequacy decision from the European Commission: the EU-US Data Privacy Framework (DPF). Meta is certified under the DPF and is therefore obligated to comply with European data protection rules.
 
Instagram from Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland)
https://help.instagram.com/155833707900388
Where applicable, your data will be transferred to the USA.
Regarding the USA, there is an adequacy decision from the European Commission: the EU-US Data Privacy Framework (DPF). Meta is certified under the DPF and is therefore obligated to comply with European data protection rules.
 
LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland)
https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy
Where applicable, your data will be transferred to the USA. Regarding the USA, there is an adequacy decision from the European Commission: the EU-US Data Privacy Framework (DPF). LinkedIn is certified under the DPF and is therefore obligated to comply with European data protection rules.

Pinterest from Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA) https://policy.pinterest.com/fr/privacy-policy
Where applicable, your data will be transferred to the USA.
Regarding the USA, there is an adequacy decision from the European Commission: the EU-US Data Privacy Framework (DPF). Pinterest is not certified under the DPF.
 
X (X Corp., 1355 Market Street, Suite 900 San Francisco, CA 94103, USA)
https://twitter.com/privacy
https://twitter.com/personalization
Your data may also be transferred to the USA. Regarding the USA, there is an adequacy decision from the European Commission: the EU-US Data Privacy Framework (DPF). X is certified under the DPF and is therefore obligated to comply with European data protection rules.
 
Xing from XING SE (Dammtorstraße 30, 20354 Hamburg) https://www.xing.com/privacy
Where applicable, your data will be transferred to the USA.
Regarding the USA, there is an adequacy decision from the European Commission: the EU-US Data Privacy Framework (DPF). Xing is not certified under the DPF. Data transfer takes place, among other things, on the basis of standard contractual clauses as adequate safeguards for the protection of personal data, which can be found at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
 
Use of Google Maps
We use the Google Maps map integration feature from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This feature allows for the visual representation of geographical information and interactive maps. Google also collects, processes, and uses user data from the website when users access websites with integrated Google Maps.
Where applicable, your data is also transferred to the USA.
Regarding the USA, there is an adequacy decision from the European Commission: the EU-US Data Privacy Framework (DPF). Google is certified under the DPF and is therefore obligated to comply with European data protection rules.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, p. 1 of the TTDSG in conjunction with Art. 6, paragraph 1, letter a of the GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6, paragraph 1, letter a of the GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing that took place from your consent until your revocation.
For further information on the collection and use of data by Google, please consult Google's data protection information at: https://www.google.com/privacypolicy.html. At this address, in the data protection center, you also have the option to change your settings so that you can manage and protect the data processed by Google.

Use of OpenStreetMap
We use the open-source mapping service from the OpenStreetMap Foundation (St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom; "OpenStreetMap") on our website. The data processing serves to offer you a visual representation of geographical information and maps, allowing you to locate our premises. In this context, cookies may be used. Among other things, the following information may be collected and processed: date and time of the call, IP address, and information about the browser and device you are using. This information is associated with your personal user account if you have an OpenStreetMap user account and are logged in when you visit the site. In this case, the following additional information is collected and processed: user ID, email address associated with the user account, and content blocked by the user. Your data may also be transferred outside the EU, to the United Kingdom. The European Commission has adopted decisions regarding the adequacy of the level of data protection concerning the United Kingdom.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, p. 1 of the TTDSG in conjunction with Art. 6, paragraph 1, letter a of the GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6, paragraph 1, letter a of the GDPR. You can revoke your consent at any time, without affecting the lawfulness of the processing that took place from your consent until your revocation.

You can find more information on data processing and protection at https://wiki.osmfoundation.org/wiki/Privacy_Policy?tid=331640695983.
 
Use of MS Bing Maps
We use the open-source mapping service of Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA "Bing Maps") on our website. The data processing serves to provide you with a visual representation of geographical information and maps that allow you to locate our premises. Cookies may be used in this context. Among other things, the following information may be collected and processed: date and time of access, IP address, and information about the browser and device you are using. Your data may be transferred to third countries such as the USA. Regarding the USA, there is an adequacy decision by the European Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Microsoft has certified itself under the TADPF and is therefore obligated to comply with European data protection rules.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, p. 1 TDDDG in conjunction with Art. 6 paragraph 1 letter a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 paragraph 1 letter a GDPR. You can revoke your consent at any time, without affecting the legality of the processing that took place from your consent until your revocation.
Further information on data processing and data protection can be found at https://www.microsoft.com/en-us/maps/product and at https://privacy.microsoft.com/de-de/privacystatement/.


Use of YouTube
We use the YouTube video embedding function from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a subsidiary of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This feature allows YouTube videos to be displayed on the website in an iFrame. The "enhanced privacy mode" option is activated. In this way, YouTube does not store any information about website visitors. Only when you watch a video is information transmitted to YouTube, which then stores it. If applicable, your data will be transferred to the United States. 
Regarding the USA, there is an adequacy decision by the European Commission: the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and is therefore obligated to comply with European data protection rules.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, p. 1 TDDDG in conjunction with Art. 6 paragraph 1 letter a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 paragraph 1 letter a GDPR. You can revoke your consent at any time, without affecting the legality of the processing that took place from your consent until your revocation.
For further information on the collection and use of data by YouTube and Google, as well as your rights and options for protecting your privacy, please refer to YouTube's data protection information (https://www.youtube.com/t/privacy).
 
Use of Vimeo
On our website, we use plugins from Vimeo Inc. (555 West 18th Street New York, New York 10011, USA; "Vimeo") for embedding videos from the "Vimeo" portal.
When you access pages of our website containing such a plugin, a connection is established to Vimeo's servers and the plugin is displayed on the page by notifying your browser. This will transmit both your IP address and information about the pages you have visited to Vimeo's servers.
If you are logged into Vimeo, Vimeo will associate this information with your personal user account. When using the plugin's functions (e.g., by starting a video by pressing the corresponding button), this information is also associated with your Vimeo account.
If applicable, your data will be transferred to the United States. 
Regarding the USA, there is an adequacy decision by the European Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Vimeo has certified itself under the TADPF and is therefore obligated to comply with European data protection rules.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, p. 1 TDDDG in conjunction with Art. 6 paragraph 1 letter a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 paragraph 1 letter a GDPR. You can revoke your consent at any time, without affecting the legality of the processing that took place from your consent until your revocation.
For more information on the purpose and extent of Vimeo's data collection, use and processing, as well as your rights and privacy protections, please consult Vimeo's Privacy Policy: https://vimeo.com/privacy

SoundCloud Audio Player
We use the SoundCloud audio player from SoundCloud Global Limited & Co. KG (Rheinsberger Str. 76/77, 10115 Berlin), hereinafter referred to as "SoundCloud", on our website. YouTube is a company affiliated with SoundCloud Inc. (71 5th Avenue, New York, NY 10003, USA).
This feature allows audio files stored on SoundCloud to be played directly on the website. This establishes a direct connection to SoundCloud's servers and transmits personal data, such as your IP address, to SoundCloud's servers, where it is stored.
If you are logged in to SoundCloud with your user account while using the function on our website, SoundCloud can cross-reference the information obtained with your user account.
SoundCloud uses cookies to recognise your browser.
If applicable, your data will be transferred to the USA. For the USA, the European Commission has adopted an adequacy decision: the Trans-Atlantic Data Privacy Framework (TADPF). SoundCloud does not have TADPF certification. Data transmission takes place, among other things, on the basis of standard contractual clauses, which constitute adequate safeguards for the protection of personal data, available at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 25, para. 1, point 1 of the TDDDG in conjunction with Art. 6, para. 1, letter a of the GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6, para. 1, letter a of the GDPR. You can withdraw your consent at any time, without affecting the lawfulness of the processing carried out with your consent until its withdrawal.
Further information on SoundCloud's data protection can be found at: https://soundcloud.com/pages/privacy.


Integration of the Händlerbund member logo
The logo of the Händlerbund members (Händlerbund e.V., Kohlgartenstraße 11 - 13, 04315 Leipzig) is integrated into our website. When you visit our website, the browser used on your terminal automatically sends information to the server of Händlerbund e.V. This information is temporarily stored in a server log file for 7 days. The following information is collected without your intervention and stored until its automatic deletion:
  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the accessed file,
  • website from which access was made (Referrer-URL),
  • the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.
The temporary storage of the IP address by the system is necessary to enable the delivery of the website. For this purpose, the IP address must remain stored for the duration of the session. Storage in log files takes place to ensure the proper functioning of the website. In addition, the data serves to optimise the website and to ensure the security of IT systems. These data are not stored with other personal data. The legal basis for data processing is Article 6, paragraph 1, sentence 1, letter f of the GDPR.

Integration of the Buyer's Seal logo
The logo of the Buyer's Seal (Händlerbund Management AG, Kohlgartenstraße 11 - 13, 04315 Leipzig) is integrated into our website. When you visit our website, the browser used on your terminal automatically sends information to the server of Händlerbund Management AG. This information is temporarily stored in a server log file for 7 days. The following information is collected without your intervention and stored until its automatic deletion:
  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the accessed file,
  • website from which access was made (Referrer-URL),
  • the browser used, the protocol and, if applicable, the operating system of your computer as well as the name of your access provider.
The temporary storage of the IP address by the system is necessary to enable the delivery of the website. For this purpose, the IP address must remain stored for the duration of the session. Storage in log files takes place to ensure the proper functioning of the website. In addition, the data serves to optimise the website and to ensure the security of IT systems. These data are not stored with other personal data. The legal basis for data processing is Article 6, paragraph 1, sentence 1, letter f of the GDPR.

Use of Google Fonts
We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The purpose of data processing is to ensure a uniform presentation of fonts on our website. To load the fonts, a connection to Google's servers is established when the pages are accessed. Your IP address and information about the browser you are using are processed and transmitted to Google, among other things. This data is not linked to your Google account. If applicable, your data will be transferred to the United States. 
Regarding the USA, there is an adequacy decision by the European Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and is therefore obligated to comply with European data protection rules.
The use of cookies or comparable technologies is carried out with your consent on the basis of Article 25, paragraph 1, p. 1 TDDDG in conjunction with Art. 6 paragraph 1 letter a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 paragraph 1 letter a GDPR. You can revoke your consent at any time, without affecting the legality of the processing that took place from your consent until your revocation.
Further information on data processing and data protection can be found at: https://www.google.de/intl/de/policies/ and https://developers.google.com/fonts/faq.


Rights of data subjects and storage period

Storage period
After conclusion of the contract, the data is stored initially for the duration of the warranty period, then in compliance with the legal retention period, particularly according to tax and commercial law, and then deleted once this period has expired, unless you have consented to further processing and use.
 
Rights of the data subject
If the legal conditions are met, you have the following rights in accordance with Articles 15 to 20 of the GDPR: right to information, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, in accordance with Art. 21 (1) of the GDPR, you have the right to object to processing carried out on the basis of Art. 6 (1) f of the GDPR as well as to processing for direct marketing purposes.
 
Right to lodge a complaint with a supervisory authority
In accordance with Art. 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data does not comply with the legislation.
 
You can lodge a complaint, among others, with the supervisory authorities responsible for us, which you can reach at the following contact details:

Thüringer Landesbeauftragter für den Datenschutz und die Informationsfreiheit
Postfach 90 04 55
99107 Erfurt
oder
Häßlerstrasse 8
99096 Erfurt
Tel.: +49 361 573112900
Fax: +49 361 573112904
E-Mail: poststelle@datenschutz.thueringen.de

Right to object
If the processing of personal data indicated here is based on our legitimate interest according to Art. 6 paragraph 1 letter f GDPR, you have the right, for reasons arising from your specific situation, to object to this processing at any time with effect for the future.
After your objection, the processing of the data concerned will cease unless we can prove that there are compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
 
If personal data is processed for direct marketing purposes, you can object to this processing at any time by contacting us. After your objection, we will stop processing personal data for direct marketing purposes.

Last updated: 22.10.2024

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