Shipping and payment terms
Payment and Shipping
The following conditions apply:
Delivery takes place domestically (Germany) and to the following countries : Belgium, Bulgaria, Canada, Cyprus, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Croatia, Latvia, Lichtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Hungary, US .
shipping costs (including VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of €3.90 per order.
For orders over 49.00 € we offer free shipping.
Deliveries abroad :
We calculate the shipping costs abroad as follows:
www.cotonluv.com/pages/shippingconditions
delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1 - 3 days, and for international deliveries within 3 - 20 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be sent in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
Accepted payment options
- Payment by SEPA direct debit
- Payment by credit card
- Payment by direct bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
- Stripe Payments (credit card, Giropay, SOFORT, SEPA)
Further details on payment
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the direct debit date. Please note that you are obliged to ensure that there are sufficient funds in your account on the announced date.
When paying by credit card Your credit card account will be charged upon conclusion of the contract.
If you have any questions, you can find our contact details in the imprint.